1xBet Reviews Read Customer Service Reviews of 1xbet in 16 of 16
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- The player’s winnings were confiscated and his account was closed due to an accusation of breached terms and conditions.
- Do not deposit any bigger amount
This is 1XBET’s first partnership in English football following high profile existing relationships with the CAF African Nations Cup and the Nigerian Football Association. Bluebirds supporters worldwide can expect a fun partnership, with great odds, unique competitions and prizes being announced in due course. Next to our secure domain ownership transfer process, we strictly monitor all transactions. And if the seller doesn’t deliver on their part of the deal, we refund you within 24 hours. We provide clients with a comprehensive service to assess and mitigate the risks arising from, and to, oil and petrochemical storage facilities. Providing a market-leading management service to residents and owners.
The player acknowledged knowing another account holder, but denied any relationship. The casino maintained that the decision was fair and reasonable but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts. Despite extending the timer for response, the player had not provided any further information. Therefore, we had been unable to investigate further and had to reject the complaint.
The bookmaker 1xBet is not only works with classical methods. The registration on the 1xbet site is available in four different ways reflects the modern setting of the sports betting operator. Another advantage is that addition the bonus for new registered customers, a bonus system for regular customer is also provided 1xBet.
They have got a presence on several different, international markets, with few country restrictions. You can get your 1xBet promo code by checking around online to see what’s available. You can use the promo code PROTIPSTER from ProTipster if you wish.
You will need to check out the terms and conditions to see how many times you have to play before you can withdraw money won from free bets. 1xBet’s minimum deposit for credit cards and most online wallets is only €1, which is much lower than most online bookies demand. I’d expect there to be markets like 1X2 and handicap betting, but I was impressed to see 1xBet offer a wider range of over/under markets in football all the way up to 4.5 goals. 1xbet has gone international working with English, Kazakh and Nigerian football clubs. The company supports e-sports and sponsors the organization of sports competitions at the amateur level. But this disadvantage is compensated by wide lines and a large selection of events for each bet.
The 1xBet site is fully compatible with iPhone and iPad devices that use iOS as well as Samsung and many other smartphones and tablets that operate on Android systems. 1xBet bookmaker company will activate its sponsorship on CAF’s official digital platforms as well as official stadiums of the competitions. It remains shows as unsettled bets category eventhough if we win.
To claim the Sports Welcome Bonus, the members must submit a minimum €10 deposit, which will be instantly matched with 100% bonus cash. The rollover terms (x5 bonus amount in accumulator bets across 3 events and with 1.40 or higher odds) must be met within 30 days or the bonus will be revoked. The player made a deposit of about $100 (8000BDT) and claimed a bonus of up to 1500€ +150FS.
Despite complying with document requests, the account was closed without any given reason. After the investigation and studying proofs from the casino, it was concluded that the player has forged submitted documents. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The complaint was rejected as it was sports betting related.
The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account. We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests. As a result, the player’s complaint was rejected due to violation of the casino’s terms and conditions.
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Last year, three of the four games played here in the Women’s Hundred were won by the team batting first. This is why we feel both captains will be looking to bat first here. Treble bet returns calculator – Use this calculator to work out winnings for the more risky treble.
Not only is the squad much stronger in terms of ability and experience, but they’ve also been in much better form and are clear favorites in our match prediction to win this semi-final. India’s bowling attack will prove to be too good for the back-in-form Bangladesh Women. They may have delivered match-winning performances but only against teams like Malaysia and Thailand. Thetopbookies.com is an informational web site and cannot be held accountable for any offers or any other content related mismatch.
By using a probability model like OddAlerts, bettors can gain an edge in identifying value across the under 3.5 goals market. Betting on the ‘Over 3.5 Goals’ market in football can be a sound strategy for those looking to potentially profit from high-scoring games. While this market may not be as popular as the ‘Over 2.5 Goals’ market, it can still provide a great opportunity for those who can identify games with a high likelihood of many goals.
The platform operates smoothly, and I appreciate the quick payouts. A top choice for anyone looking for a reliable betting site. It’s well-designed, fast, and offers all the features available on the desktop version. I appreciate the convenience of being able to place bets anytime, anywhere. As a user from Iraq, I am amazed by the wide range of betting markets available on 1Xbet.
It’s a pain, but unfortunately, it’s a fact of life due to money laundering laws – and provided you set up your account correctly it shouldn’t be too much of a problem. One thing that I think sets 1xBet apart from other bookies is the sheer number of payment methods that they have. I’d expect bookies to have credit cards such as MasterCard and Visa, debit card and online wallets like Skrill and ecoPayz as payment methods and 1xBet offer all of these as standard. However, 1xBet also offers methods such as cryptocurrency to deposit money, which I think is very interesting considering the continued rise of Bitcoin in recent years. I’ve rarely been disappointed when looking for odds on specific matches on 1xBet.
There are several tiers of Russian sports that players can bet on as well as other sports from neighbouring European countries. Bet on over 500 selections of sports events such as soccer, politics, MMA, lotto games, cricket, local and international basketball, hockey and top tennis matches. The customer support team can also be reached via Live Chat, email, social media, and communication platforms – Facebook, Twitter, WhatsApp, Imo, and Signal. Linux users are not disregarded and the casino offers four different versions of Linux browsers that can be downloaded for easier casino access. When compared to similar gaming sites, 1xBet overshadows most operators with an impressive live casino lobby, especially the TV games which not a lot of casinos can offer.
Register at 1win with promo code PROTIPSTER and receive a 500% bonus on your 1st deposit. The Ghana bonus for players in the country is good for a 100% match bonus of up to €130. Be sure to use the bonus promo code PROTIPSTER to get your 1xBet Ghana offer. One other point to know about the customer support service is that it works with many contact options.
After complying with the betting requirements, the casino is asking for documents. However, their support team is not responding to the player’s queries. After a closer examination, we ended up rejecting this complaint as unjustified. The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply.
The player from Argentina had two accounts with an online casino, one linked to an email, and the other to a phone number. Due to a misunderstanding, both accounts had been blocked, one of which had contained his funds. The player had been trying to resolve this issue since February with no response from the casino. The player had clarified that neither of his accounts had been verified, and he had not activated any bonuses. After our intervention, the casino had informed that the player’s request was being processed, and his documents were under review.
Additionally, customers may even place bets on different kinds of television games. 1xBet United Kingdom is fairly new in the local sports betting market but it remains a globally recognised brand. You can find 1xBet movies online along with the best odds on local and international sports events.
After the Complaints Team had advised him to follow the casino’s instructions, the player’s issue had been successfully resolved and his complaint had been closed. The player from Benin had had her 1xbet account locked for almost 10 months. Despite having provided several requested verification documents, she had continued to receive the same message from 1xbet stating that more time was needed.
You can learn more about this bookmaker by reading our full review of 1xBet. Betwinner was also established in 2007 and is based in Cyprus, operating with a license from the government of Curacao. After slower beginnings than 1xBet, it has quickly become one of the fastest-growing companies in the industry. 1xBet was launched in 2007 and currently has its base in Cyprus. 2019 proved to be a breakout year as 1xBet struck partnership deals with both Chelsea and Liverpool football clubs.
We had asked for additional information from the player to further investigate the issue. However, the player did not respond to our request, which led us to reject the complaint due to lack of further communication from the player’s side. The player in Nigeria is experiencing withdrawal issues on 1xbet after they changed the withdrawal options removing the Kuda bank. The casino keeps requesting for documents and delaying responses despite the player complying with all their demands. There are different kinds of codes available, from new user sign up bonuses to promotions for existing customers.
Despite having undergone numerous verification procedures, including mailing notarized documents to Mexico and participating in a Skype call, her account had remained blocked. The player had complied with all requests, however, the casino had insisted she continue following their instructions. She had sent another set of documents to Mexico, but the issue had remained unresolved as the casino was awaiting the delivery. After a lack of response from the player to the team’s inquiries, the complaint had been rejected. The player from Brazil had reported that 1xbet Casino had closed their account, allegedly due to a self-declared gambling addiction.
The wagering requirements are set at x35 and the maximum bet (until the terms are met) is capped at €5. The members will have only one week to meet the playthrough terms, but the good news is that the value of any bet wagered in 1xGames will be counted double. In other words, if you submit a €5 bet, the system will record it as a €10 bet. The live tables betting limits depend on the developers and can reach several thousands of euros.
You’ve also got the option to bet on live sporting events as they occur. These include bets on things like how the score of a game or match may change. You can list the specific code you wish to use here while applying. The code will automatically work after you make your first deposit on the site. The design ensures you’ll be on your way to placing bets and playing games in no time.
“We are impressed by the competition level and the quality ofplay in almost all games. Beating the bookies is hard, so to stand a chance you need an edge over them. If you can find a bet that is priced at less than it’s worth, then you have a value bet. It’s important to get into your head that the odds are a reflection of the probability given to an outcome by the bookmaker.
Despite having provided the requested documents, 1xBet support had claimed the identification provided was fake. Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support. We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision. The player from Argentina was unable to withdraw 20,000 Argentine pesos via Astropay.
It doesn’t take long for users to find details on what’s open for betting. The 1xBet promo code is PROTIPSTER – use it during registration to receive the best Welcome Bonus offer – an enhanced 130% Bonus on your 1st Deposit. Please note that the welcome https://77bets.icu/ bonus is subject to specific terms and conditions, including account validation, deposit requirements, and wagering criteria. If you have a Neteller account, then you know what a great ewallet is in your hands. Digital wallets are the safest way to fund your bet365 account and deposit to other online bookies.
The player from Ontario, Canada had reported that his casino account had been blocked after a friend had misused his phone. He had been expecting a transfer of 5000 CAD and had sent an email to the casino five days prior without receiving a response. He had confirmed receiving the expected amount and was unsure of the remaining balance in his blocked account. We had clarified that casinos could block accounts for any reason as long as they didn’t withhold players’ funds. As the player’s funds were not withheld, we did not assist further.
Despite going online, 1xbet has more than 1 thousand offline offices for receiving bets. The number of registered users on the company’s website has exceeded 500 thousand people. This bookmaker works not only with existing, but also with potential customers. The company’s website supports more than 50 language versions. This makes it easy to bet from anywhere in the world to people from different countries.
The rules surrounding a sports or casino promo code will vary based on the specific thing you enter. 1xBet will be transparent with you about the sports or casino bonus that you’ll get off of your code. Be aware during the deposit and withdrawal process that 1xBet uses different currencies for gameplay.
We are backing Northern Superchargers Women as the winners of this match. Northern Superchargers Women have won both their matches against Trent Rockets Women. When you place a Patent bet, you are placing seven bets on three different selections.
Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared. We had marked the complaint as ‘resolved’ after confirmation from the player about the successful resolution of his issue.
The player from Mexico tried to withdraw funds from 1xbet casino using the SPEI method, which matched a deposit method. After contacting customer support and verifying the account, the case was forwarded to specialists but remains unresolved after 15 days. Members of our casino review team contacted the casino’s representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at 1xBet Casino, account problems, withdrawals, or other issues, it holds significant value for us.
The player from Philippines has tried to redeem advertised bonus without being successful. After the player’s account had been successfully verified, the player confirmed receipt of the payment afterwards. The Euro, British pound, and American dollar are the three currencies the site uses when placing bets. Be sure to consider how much they are worth versus whatever your home currency may be. You can visit the XE website at xe.com to get full currency value details.
He scored a penta-trick- 5 goals in one match, and thanks to this, he topped the list ofthe tournament’s best scorers. Rangiri Dambulla International Stadium in Dambulla will be the venue for this match. Teams have managed to cross the 180-run mark at this venue against weaker bowling attacks. There is great variety in the bowling attack and skipper Sultana will back her bowlers to give the team an edge over India.
Soccer is by far the most popular sport to bet on in United Kingdom, with plenty of markets available for games all over the world. The minimum deposit is €1 (or €10 if the members would like to redeem the bonus). The withdrawals are not much much slower – in most cases, the payouts will be approved in 15 minutes.
The player had claimed that the customer service was unresponsive to his queries. After reviewing the case, we had asked the player for more information to better understand the situation. However, the player did not respond within the given time frame. Consequently, we were unable to investigate further or provide a resolution. We had rejected the complaint for the time being due to lack of communication from the player’s side.
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- The player from Ukraine is criticizing withdrawal process together with particularly high fees.
The phone support is an added value, not to mention the fact that 1xbet allows phone and telegram sports bets. The apps are free and can be located on the App Store or on 1xBet casino sites. To successfully install the app, Android users must make sure that their OS version is not older than 4.1 while Apple device owners should have iOS 9.3 or up. As an instant play casino, 1xBet can be loaded directly from the player’s browser, on both desktop and mobile devices. For easier access, one can simply download and install 1xBet mobile app, compatible with Android, iOS, and Windows operating systems.
The player had two previous successful withdrawals behind him. But when he made a third request, he was finally asked to send documents for verification via land mail and email. After he sent those documents, the casino still didn’t pay him his winning. He contacted the casino numerous times when they just kept giving him the same answer, that they’ve been waiting for his documents. The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened.
The player’s winnings were confiscated and his account was closed due to an accusation of breached terms and conditions.
We had asked the player to forward all the relevant communication between him and the casino regarding the issue with his verification. However, the player did not respond to our messages and questions. As a result, we were unable to investigate further and had no choice but to reject this complaint. The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response. The complaint was resolved as the player’s money got credited.
But I think 1xbet has a good name among the gamblers, and I see that many gamblers are playing many games, and they hope that they can be the winner. It is possible to insure either a part of the delivered amount or the entire amount. If the bet does not play, the part that is insured will return to the user’s account. If the bet is played, the bookmaker pays the player the full win of the odd. More about this and other bonuses of the company can be found on its website in the Promo section.
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The player from Nigeria had claimed that her account with 1xbet was locked. Despite having provided the necessary documentation and having had her account previously validated, it was blocked again when she attempted to withdraw her $19,000 balance. She expressed frustration over the repeated verification process, especially as she was due to start military service. The casino maintained that a new verification process was necessary due to suspicions outlined in their regulations. The player was asked to cooperate with the casino’s security department and provide the requested screenshots for verification. We extended the complaint’s timer twice to allow more time for the player to respond, but she failed to do so.
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As a result, we had rejected the complaint due to the player’s lack of response. The player from Mexico had struggled with the account verification process, which had prevented him from withdrawing funds. The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process.
You can place bets on football, hockey, basketball, tennis, as well as many other popular and rare sports. Whether you are a football fan or an expert in biathlon, 1xbet offers you the opportunity to test your luck and profit from your knowledge. I studied and crack the code how to properly bet with low risk but sure win strategy. Bet on some untelevised games and by pretty sure its a winning bet.
The casino asked for several identity proofs, which he provided, but he hit a halt when asked for a public utility bill, as he lived with his family and the utilities were not in his name. The player explained his difficulty in providing the requested document due to mismatched addresses and planned to update his ID and utility bills. We requested further communication evidence and clarification but received no response. Consequently, the complaint https://bahistadyum.icu/ was rejected due to lack of player response. The player from India had been trying to deposit INR into his 1xbet account for over 5 days without success.
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Oval Invincibles have made a strong start to the competition with a dominant 45-run victory against Birmingham Phoenix in the first game of the fourth year of the Hundred. In the upcoming fourth match, Northern Superchargers Women will face off against Trent Rockets Women at Headingley. The Superchargers have yet to lose a game against Trent Rockets and are likely to have the upper hand in this match.
Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent. Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Continue reading our 1xBet Casino review to find out more about this casino and determine if it’s the right fit for you.
The value is defined by the OddAlerts Probability model, so closer to the game as the odds start to drop, so will the value that’s on offer. You can view all the current dropping odds on our dedicated page. 1xBet has a very dedicated customer support team that is available around the clock. We definitely recommend that you use the live chat option for any urgent requests you may have.
And when i want to withdraw i use USDT direct to my wallet and it’s done. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. 1xBET were still using large billboard adverts of England captain Kane and Dele Alli to entice customers to gamble in July this year. Both Liverpool and Chelsea are understood to be in discussion with 1xBET, having been made aware of the licensing issues and have agreed to suspend advertising.
The player from Benin had been unable to access his 1xbet account since October 2022. Despite having provided the requested documents for verification, the player remained unable to access his account and had received no response from the casino’s security team. The player had last communicated with the casino in May 2023 and had been unable to get a response since then. We had received the player’s verification documents but could not assist due to the complaint being over a year old, which made it a ‘cold case’. The player alleged that 1Xbet was repeatedly requesting, in this case, an apostilled document.
In many cases you can also bet on the outcome of each map or round, as well as the total number of rounds or maps that will have to be played before a winner is decided. In addition to its mobile-optimised site, Betwinner has dedicated apps that are compatible with both Android and iOS devices. The player complained about getting repeatedly locked out of his account due to verification checks. Last time, his account got locked and he sent all required documents to the casino, but two weeks later, his situation hasn’t changed. The player from Brazil is criticizing the mandatory deposit wagering for real money.
This bookmaker is popular for the wide range of sports betting markets that it offers, and for being a really flexible operator as they accept punters from all over the world. Don’t forget about the 1xbet bonus program, which allows you to receive additional benefits when registering and placing bets. You may have access to bonuses on your first deposit, free bets, or special promotions for regular customers. Check the current offers on the website or in the 1xbet mobile app and don’t miss the opportunity to get additional benefits.
After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player from India had experienced issues with a deposit. He had deposited 10,000, which was debited from his bank account but was never credited to his 1xBet account.
The player from Brazil had experienced prolonged and repetitive document verification processes during his withdrawal request from the online casino. Despite his compliance, the casino had continually denied his withdrawals, leading to his frustration. However, after more than 10 days and with the assistance of our Complaints Team, the player’s account verification had finally been completed and he was able to withdraw his funds. The player had expressed dissatisfaction with the casino’s lengthy and bureaucratic KYC process, advising against its use.
The casino insisted the transaction was received, while the player claimed the bank could not find the transaction. The player was asked to provide an official response from the bank, but failed to do so within the given timeframe, resulting in the complaint being rejected. The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Additionally, he hadn’t received a refund from Jeton Wallet. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules.
You should be ready to handle this when the time comes around. You’ll need to register an account with 1xBet to take advantage of this and other promo codes. I would like to request details on the licence and subsequent suspension and possible ban on the betting and gambling brand 1xBet. Eurosport brings you live match updates, real-time results and up-to-date football tables. For personalized advice on optimizing cash flow and managing receivables, consider visiting cisdrs.com.
Some special deals may be available during some significant sporting events, or when new casino games are introduced. The terms for each promotion should be labelled throughout the site. You can bet on virtual horse racing and other fun things throughout the day. 1xBet is an exciting casino site for how it supports players from all corners of the world.
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The casino accused the player of multiple account creation, which the player denied. The player then escalated the issue to the Curacao eGaming Authority for further investigation. The Complaints Team was awaiting the regulator’s decision at the moment before finalizing the status of the complaint. Later, the decision of the Curacao eGaming was published in favour of the casino, so the complaint was rejected in the end, following CEG’s arbitrament. The player from Russia had faced issues with a delayed withdrawal of 40,000 rubles from the casino.
You can always visit the websites for Bitcoin, Ethereum, XRP, Litcoin, or anything else of interest to learn more about how these work. You can also visit a website like CoinMaretCap.com to get live data on how much these are worth. 1xBet accepts payments through various cryptocurrencies, most notably the Bitcoin. You’d have to get a dedicated currency wallet and purchase the currency beforehand.
So, for example, the bookie regularly offers a bet on the «match of the day.» One event is selected for which the widest line with attractive odds is done. 1xbet also offers players to bet only on their fellow citizens. To do this, in the Line field you need to select the Bet on yours (поставить на своих) tab. Specialists of the company daily make up for users attractive conbo bets with a choice of prepared outcomes. Whether to take a ready-made bet or create their own one is a player’s choice. 1Xbet provides a seamless live betting experience that enhances the excitement of watching sports matches.
This calculator is what you need to work out your returns, supporting each ways bets, dead heats, rule 4 and more. The Curaçao eGaming License has given a gaming license to 1xBet, which was established in 2007 and is a Cyprus-based company. They had a big year in 2019, sponsoring Chelsea and Liverpool for a short time. Get introduced to 1xBet and Bet365, which are currently one of the most famous international betting sites. As mentioned above, 1xBet is a BIG betting site, which means it can sometimes feel a bit cluttered.
Odds are high enough and it makes this bookmaker very attractive for football bettors. This is a betting site that offers sports betting as well as casino games. With its headquarters located in Stoke-on-Trent, Bet365 has offices in Manchester, Malta, and many other locations.
The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not https://1xbet5.in/ respond to our messages, leading to the rejection of the complaint. A player from Bolivia has been waiting for account verification for 20 days to process a withdrawal. The required documents were provided, but despite contacting live support daily, the issue hasn’t been resolved. The player from Argentina had their account blocked by the casino, which was holding $550 in winnings, due to claims of having multiple accounts.
If you withdraw large amount thay won’t process your withdraw… I am sending mails from last 18 days still amount not received..Fraud app fake app alos they opened same interface apps they’re cheating like anything.. Newly registered members will be able to choose between two types of bonuses – Sports or Slots. The offers are unlocked by the first deposit and subject to wagering requirements.
Players are advised to go through the rollover requirements of the bonus to understand the terms and conditions. The bonus offer must be used within 30 days of registration. Betwinner users love the betting site for its high odds and super-fast payouts. It also offers special features such as bet builder, cashout, and the betting exchange feature.
The player from Brazil had not received a response from 1xbet for days regarding document verification needed for withdrawal. Despite sending several photos and reporting the issue via chat and phone, the situation remained unresolved after more than 7 business days. The casino required a clearer selfie with documents for verification. After resubmitting the required photo and clarifying an unrelated query from the casino, the player’s issue was resolved. We marked the complaint as resolved following the player’s confirmation.
Judging by the responses we have received, we consider the customer support of 1xBet Casino to be average. Register with BETWINNER and receive a 100% bonus to the maximum amount of 130 EUR. Before depositing into their account, customers must agree to receive sports betting bonus either on the ‘Account Settings’ page in the My Account section or directly on the ‘Deposit’ page. The bonus amount must be rolled over 5 times in accumulator bets. At least 3 events within the accumulator must have odds of 1.40 or higher. The 1xBet Casino has all the great casino games you’d expect.
The player from South Korea faced continuous delays in verification and withdrawal processes by 1xbet after winning money from baccarat. Despite providing all requested documents promptly, the player experienced repetitive delays and generic responses from the casino for over 6 days. The issue was resolved after the player submitted multiple documents. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait. We got in touch with the casino and its representative confirmed the documents were under a review.
Subsequently, the casino suspended the player’s account for alleged fraud, rejected her verification documents, and declined her payment and account closure requests. The player confirmed that she had not used a bonus and had previously verified her account. After further communication, the casino canceled her gaming contract and transferred her winnings. The issue was resolved as the player confirmed receipt of her winnings.
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The casino had requested a screenshot of personal data from Sticpay’s website, which the player had found impossible to provide, thus hindering his withdrawal process. The player had previously been able to make withdrawals, but the account suspension had suddenly occurred on April 29. The casino’s verification process had been ongoing, with the player having provided ID and account confirmations for Sticpay and Jeton. The casino then requested a photo of the player holding his ID and phone next to his face. The player had complied with all document requests, but the casino did not immediately respond or unlock the account.
Despite having provided multiple bank statements and even a video of the process of obtaining the statement, the casino continued to request more detailed information. After a lengthy back-and-forth, the casino’s Security Department decided to send new instructions to the player. Eventually, the player confirmed that the funds had been released from his account, resolving the issue. The player from Nigeria had reported that his 1xBet account had been blocked for KYC verification.
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Every withdrawal attempt resulted in a ‘withdrawal request rejected’ message, citing a payment processing error. Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs. The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos’ way of putting things right. A 1xBet promo code will provide you with additional money to use for betting on sporting events, among other activities. Your 1xBet exclusive offer will give you extra money without having to spend anything extra. This includes getting a greater welcome bonus when you sign up. But 1xBet ensures that you’ll stay on top of the action by providing you with real-time scores, stats, and other features. The live betting odds, when applicable, will also adjust based on the scores and other trends in the game.
The player had indicated that the only issue was with the account statement, with all other aspects having been verified already. The Complaints Team had extended the response timer by 7 days, but the player did not respond within the given time frame. The player from Mexico had experienced issues with the document verification process at 1xBet as he could not provide a bank statement with a card number on it. Despite having communicated this to the support and security teams, his messages were being ignored. The player had been given multiple chances to respond and provide the necessary information, but failed to do so.
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The player from Nigeria, despite having provided all necessary verification documents, encountered issues with his 1xbet account, which remained locked for almost a year. The casino asked for documents to be sent to Mexico, which was not possible due to his country’s postal limitations. We sought additional information from the player to help resolve the issue but received no response. Thus, we were unable to investigate further and had to reject the complaint.
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